| Date | Issue |
| 21st July 2016 | 8.02am BT Wholesale have a major outage
in docklands affecting a large number of broadband customers. 8.33am Problem has been identified as a power outage. 9.45am Power restored, connections are re-establishing. |
| 8th June 2013 | Exchange server down since 10.30am Engineers are recovering the server. |
| 17th Oct 2010 | Main switch failure at 19:00, engineer unable to fix. 21:00 second engineer dispatched with replacement router. Fix complete 00:30. |
| 10th Mar 2010 | Raid failure on email server 19:20, engineer on site, fixed in 6 hours. |
| 17th Oct 2009 | Outage in Global Switch affecting all web and email services from 22:00 until 02.00 due to infrastructure failure. |
| 17th Aug 2006 | Outage in Global Switch affecting all web and email services from 22:30 until 07:50 due to DOS attack on switch. |
| 16th July 2006 | Outage in Global Switch affecting all web
and email services from 11:30 until 15:30 due to failed router. Engineer called out and router replaced. |
| 4th Mar 2006 | Routing problems for some ADSL customers
prevented access to our web and mail servers from 13:21 until 16:21
today. Web and email fully accessible to the rest of the internet. |
| 16th Dec 2005 | Email and web servers lost routing to the
Internet at 11:28. Engineers corrected problem at 14:30. |
| 24th Nov 2005 | Webmail came under attack at 18:48, the site was moved by 19:10 and fully operational by 22:50. |
| 14th Oct 2005 | Planned ADSL outage for all customers
between 7:00am and 8:30am to increase the capacity of the ADSL network. |
| 23rd May 2005 |
At 11:23 this morning the ADSL home gateway serving the
ADSL connections was the victim of a denial of service attack. This
caused the router to stop responding on all interfaces as the processor
was at 100%. The router started responding again at 11:26. At this time
we can see many ADSLs reconnecting. If any users cannot reconnect they should make sure that they have rebooted their router. |
| 23rd Mar 2005 |
Unplanned Web Service outage between 7:53 and 8:16 today
due to external attack. |